 
 
 
 Your Sales, Service, and Ownership Questions, Answered
Whether you are comparing Outback and Forester trims for a New England household that takes winter seriously, researching Wilderness editions for the trails north of Lawrence, or looking for a Subaru dealer on the I-495 corridor with pick-up and delivery service, this page covers the questions we hear most.
Location and Hours
Where is AutoFair Subaru of Haverhill located? +
503 Broadway, Haverhill, MA 01832. Full sales and service hours are listed on the dealership's contact page.
Models and Inventory
What Subaru models does AutoFair Subaru of Haverhill carry? +
Which Subaru models come standard with all-wheel drive and why does that matter for New England winters? +
Symmetrical All-Wheel Drive comes standard on every Subaru model except the BRZ. The Forester, Outback, Crosstrek, Ascent, Impreza, and WRX all include AWD without an upgrade or option package. For northeastern Massachusetts and southern New Hampshire drivers dealing with ice, snow, and unpredictable shoulder-season weather, that standard AWD is a meaningful traction advantage over front-wheel-drive vehicles in the same class.
How does the Forester compare to the Outback? +
The Forester is a compact SUV prioritizing passenger visibility, ease of entry and exit, and interior headroom. It suits families with car seats and daily use. The Outback is a wagon-style vehicle with more cargo space and a higher tow rating, better suited to buyers who regularly haul gear or tow. Both come standard with Symmetrical AWD and EyeSight. If cargo and towing matter most, the Outback is the stronger choice. If you value an easy-access upright cabin for everyday driving, the Forester is worth prioritizing.
What is Subaru EyeSight and which models include it standard? +
Subaru's standard driver-assist system using dual cameras to monitor the road ahead. Includes pre-collision braking with pedestrian detection, adaptive cruise control with stop-and-go, lane departure and sway warning, and lane centering assist. Comes standard on most current Subaru models including base trims of the Forester, Outback, Crosstrek, Ascent, and Legacy. Learn more about Subaru EyeSight here.
What is the Subaru Certified Pre-Owned program and what does it cover? +
Subaru's certified pre-owned program offers solid coverage on every qualified vehicle. CPO vehicles pass a 152-point inspection and include a powertrain warranty from the original in-service date, a bumper-to-bumper warranty from the CPO purchase date, roadside assistance, and a CARFAX report. CPO vehicles qualify for Subaru Motors Finance rates. View certified pre-owned inventory here.
Service and Maintenance
Does AutoFair Subaru of Haverhill offer pick-up and delivery for service? +
Yes. AutoFair Subaru of Haverhill offers service pick-up and delivery for added convenience. Contact the service department to confirm current availability for your area and to get on the schedule. Learn more here.
How do I schedule service at AutoFair Subaru of Haverhill? +
Scheduling is easy. Book your service appointment online here, or call the service department directly. Current service hours are listed on the dealership's contact page.
What are Subaru's recommended maintenance intervals? +
Subaru vehicles use full synthetic oil, with recommended change intervals listed in your owner's manual. Factory-trained technicians at AutoFair Subaru of Haverhill use genuine Subaru OEM parts for all maintenance and repairs. Every service visit also includes a complimentary multi-point inspection at no extra charge.
Does AutoFair Subaru offer tire protection on tire purchases? +
Tire purchases at AutoFair Subaru of Haverhill include a tire protection plan covering road hazard damage, which is a nice added layer of confidence for New England driving. Ask the service team about current plan terms when you stop in.
Financing and Trade-In
What is the AutoFair Advantage? +
The AutoFair Advantage comes included with every vehicle purchase at AutoFair. It covers the AutoFair Price Guarantee on in-stock new vehicles and the 30-Day Exchange Guarantee on pre-owned vehicles. Full terms are available on the AutoFair Advantage page. View full program terms here.
What is the 30-Day Exchange Guarantee? +
Pre-owned and certified pre-owned buyers at AutoFair Subaru of Haverhill can exchange their vehicle for another in-stock vehicle within a qualifying time and mileage window, provided it is returned in the same condition. Full terms are available on the AutoFair Advantage page. View full program terms here.
How does the KBB Instant Cash Offer work? +
AutoFair Subaru uses the Kelley Blue Book Instant Cash Offer to give you a real, transparent value for your current vehicle. Enter your license plate or VIN on the website to get started, and apply the result as a trade-in credit or take it as cash with no obligation to purchase. Get your KBB offer here.
Does AutoFair Subaru offer military rebate programs? +
Yes. Military Appreciation programs are available year-round. Ask the sales team for current eligibility requirements and terms.
Can I start the buying process online? +
Yes. AutoFair's EZPurchase Online tool lets you move through the buying process at your own pace. Browse inventory, calculate monthly payments, value your trade, and submit a credit application before arriving at the dealership. Browse new inventory and get started here.
About the Dealership
What is AutoFair Automotive Group? +
Founded in 1991, AutoFair Automotive Group has operated in New Hampshire and Massachusetts for more than 30 years across eight locations representing Subaru, Ford, Toyota, Volkswagen, Hyundai, Honda, and Genesis. More at autofair.com.
Still have a question?
The team at AutoFair Subaru of Haverhill is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.
